> **From:** Marco Aju <marco@cacaoixchel.gt> > **Subject:** Inventory and order system > > Hello, > > I run Cacao Ixchel, a small chocolate maker in Coban, Guatemala. We source cacao from six farms in Alta Verapaz, ferment and process it ourselves, and sell single-origin bars to about thirty specialty shops in the US, Germany, and Japan, plus a few restaurants locally. > > Right now I track everything in spreadsheets -- farm deliveries, batch records, inventory levels, customer orders. It worked when I had five customers. Now I have thirty and I can't keep up. Last month I double-allocated a batch -- promised the same bars to Portland and Tokyo. That can't happen again. > > What I need: > > 1. Inventory tracking from bean to bar. I want to see what cacao I have from each farm, what stage it's at (fermenting, drying, roasting, finished bars), and what's available to sell. > 2. Batch traceability. Which farm's cacao went into which batch, which bars came from that batch. My customers care about provenance. > 3. Order management. When a shop orders, I allocate specific inventory. No double-selling. > 4. Order status tracking. Confirmed, in production, shipped, delivered. > 5. Simple enough for my staff. They're chocolate makers, not computer people. > > Marco Aju > Cacao Ixchel, Coban **Suggested message buttons:** 1. "Hi Marco, I've read your email. A few questions before I start planning." 2. "Marco, I'm picking up your project. Let me outline what I'm thinking and you can tell me if I'm on track." 3. "Got it. I'll put together a plan and send it over for your review."