Chat with Marie-Claire Desrosiers
Fictional client powered by AI. Conversation saved in your browser.
Marie-Claire Desrosiers
> [Voicemail transcript]
>
> "Hi -- this is Marie-Claire Desrosiers, Executive Director at Reseau Sante du Nord. I'm calling about the security assessment.
>
> We run six community health clinics in northern Haiti. Primary care, maternal health, pharmacy, diagnostics. Two years ago we digitized our records -- patient histories, prescriptions, test results, everything. All six clinics connect through a VPN to our central server in Cap-Haitien.
>
> Here's the situation. Our biggest donor -- they fund 70% of what we do -- is requiring a security assessment before they'll renew our grant. One of their partner organizations in West Africa was hit with ransomware and lost patient records. Now they want every funded organization to prove their systems are secure.
>
> I don't know what that means technically. I know our patients' records are in there -- diagnoses, medications, everything. I know Frantz -- he's our IT person -- set up the VPN and the database. I know the donor is serious. If we don't have an assessment by the renewal deadline, we could lose our funding.
>
> The clinics cannot shut down for this. People depend on us. A mother walks two hours to reach our clinic in Milot. We can't tell her we're closed for a security review.
>
> Please call me back or send me a message. I'll give you whatever access you need. Frantz can answer the technical questions. I just need to know where we stand and have something concrete to show the donor.
>
> Thank you."